The Spanish Consumer Protection Unit (OCU) sent a letter last week demanding that Apple provide clarifications and compensate affected customers. Moreover, this time it is reported that the company is slowing down the work of both old and recent models, including the iPhone 12, iPhone 11, iPhone 8 and iPhone XS.
According to OCU, the updates to iOS 14.5, iOS 14.5.1 and iOS 14.6 “have significantly damaged consumer devices” by “dramatically reducing their processor speed” and shortening battery life.
“The overly rapid wear and tear of the Apple iPhone after updates is unfair to consumers and damages the environment,” say Spanish human rights activists.
Indeed, there have been media reports of issues with iOS 14.5, 14.5.1 and 14.6. OCU wants to start a dialogue with the manufacturer in order to find “the best way to compensate consumers”, but if the dialogue does not take place, it intends to consider other actions, including litigation.